Madhu Poonacha
- Role
- Director - Customer Success Support Technical Account Management at Zenoti
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Madhu Poonacha
15 Years overall experience and skilled professional with expertise in Presales, Customer…
Experience
Director - Customer Success Support Technical Account Management
Apr 2018 — Present
Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes. Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, PoS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
Education
Bangalore University
Bachelor of Science (BSc), Mathematics and Computer Science
Skills
- Direct Sales
- Cloud Computing
- Management
- Pre-Sales
- Crm
- Business Development
- Solution Selling
- Saas
- Unified Communications
- Professional Services
- Call Centers
- Account Management
- Strategy
- Leadership
- Vendor Management
- Sales Process
- Team Management
- Salesforce.com
- Enterprise Software
- Product Management
- Customer Relationship Management (Crm)
- Lead Generation
- Managed Services
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