Madhulika B.
Business Service Clerk @CBRE
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WORK HISTORY
Business Service Clerk @CBRE
Toronto, ON, CA
As a Business Service Clerk supporting workplace operations, I deliver efficient administrative, mailing, and front-desk services to ensure smooth day-to-day office functioning. I act as a key point of contact for internal teams, visitors, and service providers, maintaining a professional and organized workplace environment.Key Responsibilities & Impact:Manage incoming and outgoing mail, courier shipments, and package distribution, ensuring accuracy, timeliness, and proper documentation.Provide reception coverage, greeting visitors, handling inquiries, and directing them appropriately while maintaining a professional front-office presence.Maintain records and track inventory such as mail logs, office supplies, badges, and workspace resources.Support internal communications through shared inbox management and timely responses to employee requests.Provide administrative support for offboarding processes, including coordination of access deactivation, collection of badges/equipment, and record updates.Manage ServiceNow requests and work orders, ensuring timely resolution, proper routing, and follow-up for workplace service tickets.Collaborate with facilities teams and vendors to ensure workplace services run efficiently.Use tools like Excel and internal systems to track data, maintain records, and support reporting needs
EDUCATION
Conestoga College
Graduate certificate, Career Development Professional
Osmania University
Master's degree, Organic Chemistry
Aurora Degree College
Bachelor of Science - BS, Biotechnology
Conestoga College
Graduate Certificate, Human Resources Management
ABOUT MADHULIKA B.
With over 7 years of experience as a teacher, career advisor, and mentor, and holding a certificate in Career Development Practice, I now specialize in simplifying complex HR concepts. My background in education and administration equips me to make intricate HR topics more accessible and understandable for diverse audiences.At Linamar Corporation, my recent role as a Human Resources Assistant has honed my expertise in project leadership and policy communication. Successfully managing the iStart Clean-Up project, I led efforts to streamline onboarding for 100 employees, directly improving policy awareness and feedback mechanisms.My competencies extend to enhancing workplace safety and engagement, where I\'ve coordinated training and introduced health protocols, thus fostering a culture of compliance and inclusivity. The skills gained from these experiences, coupled with my dedication to clear communication and efficiency, anchor my professional mission to elevate HR practices within dynamic organizational landscapes.
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