Madhu Thangavel
Business Architecture Specialist @Accenture
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WORK HISTORY
Business Architecture Specialist @Accenture
Bengaluru, IN
Education as a Service\" platform, delivering targeted courses to campus-recruited employees prior to project allocation, enhancing skill readiness- Expanded platform capabilities to external clients, driving customization and scalability aligned with unique business requirements- Led business analysis to define client-specific structural requirements, ensuring alignment with strategic objectives- Directed implementation efforts as Lead BA, configuring systems per client needs while upholding rigorous design and quality standards.
EDUCATION
Rajalakshmi Engineering College
BTech - Bachelor of Technology, Biotechnology
Symbiosis Institute of Business Management, Bengaluru
Master of Business Administration - MBA, Operations Management and Supervision
ABOUT MADHU THANGAVEL
Consistently using analytical thinking to build and run automated reporting capabilities to business and IT Service delivery teams, reducing weekly reporting times by 30% after streamlining and aligning customer impact data collection with business support teams. • Self-starter and quick learner with excellent analysis, communication and multi-tasking skills along with ability to work effectively in a fast-paced team environment. • Drafted & reviewed business-related documentation including mapping & validated BRDs as per client requirements• Converted data into actionable insights by predicting and modelling future outcomes.• Execute multiple projects through SDLC, from gathering requirements, designing, testing, deploying and support phases.• Expertise in performing Manual testing along with creation of user story.• Executed projects through SDLC from gathering requirements, designing, developing, testing, deploying and support phases.• Train the new interns supported with SOP for reference.• Serve as SPOC between Project Management and IT groups from solution planning, sizing to fulfilment. • Provide technical support and interacted with all facets of organization including development, engineering, migration, order management, pricing, customer service and Business owners. Collaborate with cross-functional stakeholders to drive business goals (Marketing, Servicing, IT, Business unit) integrating the customer facing activities.
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