Madhu Sudhana Pandian
Delivery Head @doodleblue Innovations
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WORK HISTORY
Delivery Head @doodleblue Innovations
Chennai, IN
Drive deal closures for $2 million (approx) USD annual revenue, collaborating with sales and business development teams.• Oversee timely invoicing and follow up on payments, minimising delays and optimising cash flow.• Foster strong client relationships through regular communication and in-person meetings, identifying upselling opportunities.• Lead a high-performing team, providing mentorship for a culture of collaboration, innovation, and continuous learning.• Optimise resource allocation, addressing conflicts for optimal efficiency and streamlined operations.• Act as a point of escalation for critical issues, ensuring prompt resolution for client satisfaction and internal harmony.• Strategically plan and align with annual objectives, monitoring progress and implementing corrective actions for consistent achievement.• Contribute to long-term strategies, aligning with senior management for sustained business growth and viability.• Staying informed on market trends, advising on relevant technology adoption for enhanced service offerings.• Work with Operations team, CEO, RGT team, and PMO for a better system, ensuring team happiness and alignment with organisational vision.In summary, as a Delivery Head, my role encompasses a dynamic range of responsibilities, from driving revenue growth and ensuring client satisfaction to building and leading a high-performing team and contributing strategically to the organisation\'s long-term success.
EDUCATION
Manonmaniam Sundaranar University
BCA, Computer Software and Media Applications
ABOUT MADHU SUDHANA PANDIAN
Leadership, Stakeholder Management, Project Management, Process Optimization/Implementation, and Team Building are all areas where I have demonstrated success. Building relationships, client management, and surpassing customer expectations are all passions of mine.
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