Madhu Singh
Operations Manager in Wipro
- Role
- Operations Manager at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Madhu Singh
A resourceful Six Sigma Black Belt manager with over 11 years of experience in Team management, Quality management, strategy implementation, customer satisfaction and project management.
Experience
Operations Manager
Mar 2024 — Present · Gurugram, IN
Experienced Process excellence manager working for one of the biggest Social media accounts which deals in Digital marketing and Sales.It includes statistical analysis, insights and customer experience improvement.Speech Analytics is one of the success project that I have recently delivered in which I worked on Use cases based on the process and client requirements.AQM- Automated Quality Management evaluates 100% automated quality of the account based on the defined attributes.responsible to mentor Lean and Six Sigma projects and conduct training on an Org level.
Education
Sarvodaya Vidyalaya
Senior Secondary , Art/Art Studies, General
Delhi University
Bachelor's degree, Political Science and Government
2009 — 2013
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