Madhu S

About Madhu S

As a Data Analyst and Business Intelligence professional with 4+ years of experience at Amazon, I specialize in transforming data into actionable insights that drive business results. I’ve led cross-functional initiatives that saved $79M in GMS, automated the classification of 63M+ ASINs, and improved SLA compliance through real-time dashboards and strategic problem-solving.My core strength lies in Power BI, where I build interactive dashboards using DAX, KPI indicators, and advanced visuals to support decision-making in high-stakes environments. With a Lean Six Sigma Black Belt, I’m passionate about process optimization, backlog reduction, and scalable automation.At Amazon, I’ve consistently demonstrated leadership by mentoring teams, implementing SOPs, and delivering high-impact solutions aligned with operational goals. Whether it\'s analyzing performance data, automating manual workflows, or collaborating across departments—I bring a proactive, results-driven mindset to every challenge.

Experience

1. Senior Compliance Associate Business Analyst

   Amazon

   Jun 2020 — Present · Bengaluru, IN

   Spearheaded the implementation of a document review process for Tires, Wheels & Rims, leading a 12-member team and leveraging Power BI to track training and approval metrics. Achieved a 96.9% quality rate and generated $79 million in GMS savings.• Drove the CPP Auto-review initiative, automating classification for over 63 million ASINs, developing robust dashboards to visualize backlog resolution, and increasing ML keyword classes by Led efforts to eliminate node backlogs by resolving 77,778 SLA cases, reducing escalation queues by ASINs, and supporting Anime ASINs through semi-automated classification.• Designed interactive dashboards using advanced visualization techniques, including Gauge Charts, KPI indicators, and Clustered Columns to support real-time reporting and compliance decision-making.• Consistently recognized for high performance, strong stakeholder collaboration, and process improvement aligned with Amazon’s Leadership Principles—including Bias for Action, Ownership, and Deliver Results.• Developed and implemented SOPs for various initiatives, enhancing standardization and operational efficiency within the team and across departments.• Tracked and improved team efficiency through Power BI, ensuring real-time updates on critical metrics such as team training, performance, and workflow automation.

Education

• Bapuji Institute of Hi-tech Education, Davangere

  BCA