Madhu M
Security Consultant @Skillmine Technology
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WORK HISTORY
Security Consultant @Skillmine Technology
Hyderabad, IN
Consultant -Cortex XDR at ICICI Bank*Connecting with OS teams (Linux & Windows) to troubleshooting the XDR agent issues.*Co-ordinating with Local IT Team and troubleshooting the XDR agent compliance issues as part of Endpoint Security.*Creating TAC case with OEM, for XDR issues and troubleshooting it.*Broker VM Configuration, troubleshooting in live environment.*Creating IOC for detection of latest attack vectors and blocking hashes as per SOC team request.*Achieved 97%+ XDR Compliance on Endpoints and Servers.*Connecting with users to check and resolve the XDR operational errors.*Worked on Policy/Profile Backup on monthly basis.*24/7 monitoring, reporting and tracking XDR incidents.*Worked on incidents response as part of Endpoint Security.*Review and analysis of high-priority/severity incidents on Cortex XDR.*Acknowledging and closing false positives and raising tickets for validated incidents.*Documenting the True positive incidents and sharing with higher management.*Escalation of incidents with respective stakeholders and groups as per defined SLAs and escalation matrix.*Achieved 98%+ SLA with the client.*Prepare daily, weekly and monthly reports as per client requirements.
EDUCATION
JSS University (Jagadguru Sri Shivarathreeshwara University),Mysore
M.tech
ABOUT MADHU M
An experienced Security Consultant Engineer and Cyber Security Analyst with over 4+ years…
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