Madhu Kumar
Vice President - IT / NON-IT / C2H / ITES at Black and White Business Solutions
- Role
- Head of Human Resources at Om Sai Intex Pvt Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Madhu Kumar
Dynamic and results-driven Vice President with nearly two decades of progressive leadership experience across business operations, recruitment, customer service, and stakeholder management. Proven ability to drive operational efficiency, build high-performing teams, and implement strategic solutions aligned with business goals. Currently leading operations at Black and White Business Solutions since 2006, I have successfully overseen the end-to-end customer complaint process, enhanced service quality, and resolved escalated client issues with professionalism and precision. My role bridges senior leadership and ground-level operations, ensuring smooth service delivery and strategic alignment across departments. Throughout my career journey from HR Staffing Analyst to Vice President, I’ve:* Led full-cycle recruitment* Managed bulk hiring across PAN India* Designed employer branding initiatives* Implemented recruitment analytics that support data-driven hiring decisions I specialize in talent acquisition, KPI tracking, and cross-functional team leadership, with a passion for building scalable recruitment strategies and delivering measurable impact.
Experience
Head of Human Resources
Nov 2025 — Present · Bengaluru, IN
Human Capital Management.Recruitment Management.Employee Relations / Engagement.Payroll Management.Training and Development.HR Administration.
Education
SJHS
Bachelor's degree, Business/Commerce, General
Skills
- Screening Resumes
- Technical Recruiting
- Human Resources
- Contract Recruitment
- IT Recruitment
- Recruitments
- Sourcing
- Business Planning
- Employee Engagement
- Executive Search
- Benefits Negotiation
- Talent Acquisition
- Recruiting
- Internet Recruiting
- Screening
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