Madhu Hari Rao
Nodal Pi Lead - Master Black Belt & Agile Ninja Coach @Tata Consultancy Services
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WORK HISTORY
Nodal Pi Lead - Master Black Belt & Agile Ninja Coach @Tata Consultancy Services
Chennai, IN
Championing Process Improvement initiatives and deployment of Agile practices for Nodal that consists of ~9500 FTE’s * Mentoring Cognitive Automation and Process re-enginnering transformation initiatives* Identification of Business metric projects to deliver the Business Value to the clients* Handling new process transition by identifying KPI/SLA’s, base lining the metric performance and estimating the FTE requirement.* Developing measurement methodology to calculate the financial savings for productivity benefits from the transformation * Conducting multiple Six sigma Black Belt, Green Belt trainings for Senior Management and Lean Trainings.* CMMI – SVC : Deployment of the High Maturity practices in the domain* Leading Benchmarking initiatives to identify the improvement opportunities and develop Transformation Roadmap to improve the MFDM score
EDUCATION
Government Polytechnic, Trichy
Diploma in Mechanical Engineering
Birla Institute of Technology and Science, Pilani
B.S, Engineering and Technology
SKILLS
ABOUT MADHU HARI RAO
Transformation leader with 25+ years of experience across IT Business Operations (17…
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