Madhav Arora
Project Manager - Transitions @ Genpact | Leading Complex Projects | LSSGB certified | Ex-Amazon | PGPM Great Lakes Co’23 | BITSOM Prod Man (Gen AI and Agentic AI)
- Role
- Project Manager Project Lead - Transitions at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Madhav Arora
As a Project Manager at Genpact, I lead end-to-end transitions across life sciences, healthcare, customer relations, and finance projects from multiple regions to delivery centers globally including ISP Hostile Transitions. My role involves overseeing program management aspects such as RFP management, due diligence, project planning, knowledge capture, risk management, and people management for projects encompassing over 150 FTEs. A PGPM graduate from Great Lakes Institute of Management with a focus on Analytics and Digital Strategy, I bring expertise in project delivery, SQL, and Python. My approach combines structured methodologies and collaboration, contributing to seamless global transitions and fostering effective client relationships.
Experience
Project Manager Project Lead - Transitions
Jun 2023 — Present · Gurugram, IN
Led multiple complex projects with over 150+ FTEs, ensuring seamless transitions in life sciences and healthcare sectors and Financial sectors like Banking, Capital Markets and Insurance.• Managed end-to-end program transitions across various global regions, enhancing customer relations and financial project outcomes. • Drove first-time-right transitions and change management, maintaining a Net Promoter Score of 90+.
Education
Maharaja Agrasen Institute of Management Studies (MAIMS Delhi)
B.Com (Hons), Accounting and Business/Management
2016 — 2019
BITSoM - BITS School of Management
Product Management (Gen and Agentic AI), Business Administration and Management, General
Great Lakes Institute of Management Gurgaon
PGPM, Double Majors in Analytics and Digital Strategy
St.Columba's School, New Delhi
High School Diploma, Business/Commerce, General
2004 — 2016
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