Madhav Mishra

About Madhav Mishra

I’m a Senior Data Scientist with over 7+ years of experience building data and AI solutions that solve real business problems at scale. Most of my work has been in telecom and enterprise environments, where I’ve helped teams turn complex, messy data into insights and systems that actually drive outcomes.At Telstra, I’ve worked end-to-end on initiatives ranging from OSS billing optimization and intelligent automation to customer lifetime value (CLTV) modeling and churn reduction. This has involved designing scalable SQL and Spark based data pipelines, building machine learning models for prediction and classification, and more recently, implementing LLM powered solutions that can explain complex billing logic in a way customers and stakeholders can clearly understand and trust.My background combines hands-on machine learning and big-data processing with cloud-native architectures across Azure and AWS. I care a lot about how solutions are built, deployed, and scaled in the real world not just how models perform in isolation.What really defines my work is the mix of deep technical execution and a strong product mindset. I enjoy taking ambiguous business problems, breaking them down, and turning them into production-ready, reliable solutions. Over the years, I’ve worked extensively with Azure (ADF, Databricks, ADLS), PySpark, Spark SQL, NLP, DL, ML monitoring, drift detection, and human-in-the-loop AI systems to ensure systems remain accurate, explainable, and trustworthy at scale.Before moving fully into data science, I worked as a Product Manager in Analytics. That experience helps me communicate comfortably with engineers, business teams, and leadership, and keeps me focused on impact rather than just implementation.I enjoy working on problems related to:• Machine Learning & Predictive Modeling (ML, DL)• GenAI / LLM Applications• Customer Analytics & Revenue Intelligence• Data Engineering & Cloud Platforms• Automation & Explainable AII’m currently open to Senior Data Scientist or Data Science Lead roles where data, AI, and business strategy come together to create meaningful, measurable impact.

Experience

1. Data Science Specialist Ml Engineer

   Telstra

   Jul 2022 — Present · Pune, IN

   OSS Billing Optimization & GenAI Enablement•Optimized complex SQL queries handling high-volume billing line-item data, significantly reducing discrepancies between current and previous billing cycles.•Designed a scalable line-item aggregation framework to automatically detect billing variations and missing entries.•Built and iteratively refined multiple LLM prompt strategies to accurately interpret billing logic and generate customer-friendly bill explanations.•Aligned GenAI outputs with stakeholder-defined detection rules, ensuring accuracy, consistency, and trust in automated summaries.Customer Life Time Value (CLTV)•Enabled data-driven predictions to enhance value propositions, optimize resource allocation, and minimize churn-related costs while improving sustainable revenue growth.

Education

• GreyAtom

  Full Stack Data Science Masters Program, Data Science

  2018 — 2019

• Pillai College of Arts,Commerce and Science

  Bachelor of Science (BSc), Information Technology

  2011 — 2014

• NCRD Sterling Institute of Management Studies

  Master of Computer Applications (MCA), Information Technology

  2014 — 2017

Skills

• Need Internship in Any IT Company
• Interested in Software Testing and with Its Development