Madhav Mahadkar
AVP - Regional Head at HDFC Life
- Role
- Senior Manager - Area Retail Lead Ahmedabad & North Gujarat at Vodafone
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Madhav Mahadkar
Collaborator | Leader | Achiever | Explorer | Enthusiast | Digital Mindset | OptimistA Self Starter and Self Motivated enthusiast with a collaborative approach with core abilities to have high engagement and drive with large team for organizational goals and manage complex situations and relationships in matrix organization. Demonstrated record of achievements | Experienced Success & Failure | High energetic leader with proven capability of bouncing back from failure.A focused professional with 16 yrs. of experience in:Regional Direct Sales Insurance | Zone Retail Sales & Operations Telecom | Circle Retail Marketing | Retail Project & Assets Management | Zone Channel Sales | Customer Service Delivery & Churn Management
Experience
Senior Manager - Area Retail Lead Ahmedabad & North Gujarat
Apr 2017 — Present · Ahmedabad, IN
Job Profile : Manage Sales & Operations of VIL Large Format Stores, Small Format Stores & Channel Partners of Ahmedabad District & North Gujarat District.Strategic: Provide inputs to the overall circle retail strategy to drive profitability of the channel. Develop strategy to increase the footfalls and conversions at retail outlets. Develop channel expansion strategy by evaluating retail channel coverage and penetration. Develop channel engagement strategy and promotional programs with franchisee leads. Plan new product launches with the circle S&M and Marketing Heads.Operational: Achieve revenue target for the retail channel for all products. Develop and improve upon existing partnership models. Maintain high quality of sales operations as determined by quality audits. Achieve Retail expansion targets by appointing and monitoring distribution partners in new and existing areas. Resolve retail issues of Large Format & Small Format stores within specific timelines. Conduct channel partner engagement activities. Identification of development areas, canopy activities to increase sale, training programs / Interventions. Team strength: 17 On Role FTEs & 148 Associates - 3rd party payrollAchievements: Awarded The Dream Team Award for AMJ 2020 Qtr.–Best Retail Lead | Ahmedabad & North Gujarat Awarded The Dream Team Award for JFM 2020 Qtr. – Best Retail Lead | Ahmedabad Awarded Supernova OND 2019 – Best Retail Lead | Ahmedabad. Awarded for Non-Mobility products for Best Performance in July’19 Month from VIBS head | Ahmedabad. Awarded Rising Star by Circle Business Head for AMJ 2018 Qtr. and AMJ 2019 Qtr.| Ahmedabad. Won Best Zone Retail Head JAS 2017, OND 2017 & AMJ 2018 Qtr.| Ahmedabad.
Education
NIBM , Chennai
Master of Business Administration (MBA), Sales & Customer Service
2008 — 2010
Nirma University
Information Technology, IT
2001 — 2004
Skills
- Crm
- Vendor Management
- Distributed Team Management
- Call Centers
- Business Development
- Customer Lifecycle Management
- Customer Engagement
- Customer Experience
- Vas
- Management
- Service Delivery
- Mis
- Key Account Management
- Customer Retention
- Customer Service
- Customer Satisfaction
- Team Management
- Retail Sales - Prepaid , Postpaid, Handsets , Devices & Vas
- Telecommunications
- Sales
- Retail
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