Madhab Jena
Senior System Administrator @The Good Glamm Group
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WORK HISTORY
Senior System Administrator @The Good Glamm Group
New Delhi, IN
Install, configure, support, and maintain monitoring solutions on End user machines\\\\n· Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization\\\\n· Work with various vendors /OEM Partners in case of any Hardware Failures to replace rectify the issue observed/reported.\\\\n· IT Inventory Management Activity which includes Asset Tagging, Labelling & Maintenance.\\\\n· Manage incidents/ service requests assigned.\\\\n· Adhere to IT established processes and policies.\\\\n· Monitor, track and organize open tickets as they come in according to priority and forward to appropriate team member for handling.\\\\n· Handle Patch Management Activities & Vulnerability mitigate Activities.\\\\n· Participate in Technical & Knowledge Base Document Creation.\\\\n· Windows Client & Server Operating System.\\\\n· Onboarding and Offboarding process.\\\\n· Scripting (Bash / PowerShell).\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Indira Gandhi National Open University
Post Graduation in Data and Information Security
Orissa Institute of Engineering & Technology
Diploma
ABOUT MADHAB JENA
Senior System Administrator
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