Madeline Kleiner

Principal UX Research Manager at Microsoft

Role
Principal Ux Research Manager at Microsoft
Location
Seattle, WA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Madeline Kleiner

Data-driven product maker with over 10 years of experience building user experiences informed by customer insights from both the Product Management and UX Research disciplines. Currently responsible for- Defining the strategy and roadmap for UX Research teams- Ensuring that research insights influence product roadmap & strategy- Collaborating with cross-functional teams at the leadership level- Advocating for the vital role the research discipline plays in product-making - Creating a team culture founded in growth-mindset, wellbeing, and high performance- Coaching researchers on methodological approaches, data triangulation, and research scoping

Experience

  1. Principal Ux Research Manager

    Microsoft

    Mar 2022 — Present · Redmond, WA, US

    Lead a team of researchers focused on M365 growth. Leverage quantitative and qualitative methodologies to inform product roadmaps and designs. Prioritize research questions based upon potential impact to product strategy and design decisions. Ensure our product experience approach is informed by human-centered insights and principles.

Education

  • Washington University in St. Louis

    Bachelor of Arts (B.A.), Cognitive Neuroscience, Computer Science

    2011 — 2015

  • University of Washington

    Master of Science - MS, Human Centered Design & Engineering

    2017 — 2020

Skills

  • Teamwork
  • Facebook
  • Social Media
  • Powerpoint
  • Research
  • Microsoft Office
  • Public Speaking
  • Management
  • Microsoft Word
  • Customer Service

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