Madeline Brannan
Casino Host @Hard Rock Hotel & Casino Bristol
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WORK HISTORY
Casino Host @Hard Rock Hotel & Casino Bristol
Bristol, VA, US
In my role as a Casino Host at Hard Rock Hotel & Casino Bristol, I am responsible for managing guest expectations and building lasting relationships with high value customers. By curating personalized experiences for each guest, I aim to enhance their overall visit and satisfaction. This experience involves use of strong communication and problem-solving skills in a dynamic hospitality environment.
EDUCATION
Appalachian State University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Appalachian State University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Walker College of Business at Appalachian State University
Bachelor of Business Administration - BBA, Business Administration and Management, General
University of North Carolina at Charlotte
Master of Business Administration - MBA
ABOUT MADELINE BRANNAN
MBA graduate and strategic relationship manager with experience overseeing high-value client portfolios in the gaming and hospitality industry. As a Casino Host, I manage profitability-driven accounts, cultivate long-term client loyalty, and deliver tailored luxury experiences that drive revenue and retention.
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