Madeline Heric
Bluedge Fleet Manager @Carrier Transicold Truck Trailer Refrigeration
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WORK HISTORY
Bluedge Fleet Manager @Carrier Transicold Truck Trailer Refrigeration
Act as primary point of contact for end-user and aftermarket dealer network to ensure maintenance and repairs for fleets with BluEdge service contracts are completed on time with minimal disruption to end-user. • Generate solutions to reduce overdue scheduled maintenance significantly. • Build maintenance schedules to fit customers\' unique service needs and set up contracts in Tavant. • Collaborate with BluEdge Team Lead to prepare and conduct periodic contract reviews with customers or aftermarket dealer network and ensure on-time completion in compliance with contract requirements. • Generate and deliver monthly invoices to BluEdge Enhance and Elite and follow up on payment as necessary. • Process all BluEdge Enhance and Elite warranty claims. • Prepare and maintain reports such as CARB compliance reporting and BluEdge Enhance/Elite billing backlog to track revenue.
EDUCATION
Georgia College and State University
Bachelor of Arts in Psychology
Monsignor Donovan Catholic High School
High School Degree
ABOUT MADELINE HERIC
BluEdge Fleet Manager at Carrier Transicold
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