Madeline Pinault
Pm Associate Operations Manager @CBRE
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WORK HISTORY
Pm Associate Operations Manager @CBRE
Philadelphia, PA, US
In this role, I serve as a key operational, logistical and financial liaison between leadership and the local market. I provide training and support to the Property Management staff and am responsible for ensuring compliance to company policies, including conducting internal property reviews. I provide coordination and support in the on-boarding of new business as well as new employees to ensure compliance with CBRE Global Operating Standards. I work with more than one hundred property management team members on Philadelphia\'s managed portfolio encompassing more than forty-two (42) million square feet of office, industrial, and retail properties. Lead and facilitate communication of policies, procedures, initiatives, and best practices to support operations and train new team members on these policies and procedures Drive the transition process of on-boarding new business and ensuring all business complies with and is operating within our Global Standards Conduct internal property reviews and guide management to improve operational compliance as needed Ensure compliance with company policies, real estate law and state/federal guidelines Ensure consistent service and support is provided through review and improvement of existing processes Serve as the department subject matter expert on and responsible for overseeing data integrity across operational platforms Manage the job requisition process to include onboarding of new employees
EDUCATION
Ohio Wesleyan University
B.A., Spanish, Geography
St. Joseph's University
Master of Business Administration (M.B.A.), Finance
ABOUT MADELINE PINAULT
Commercial Real Estate Operations Professional with over seven years experience driving corporate operational initiatives at the local market level. Dedicated completely to ensuring the best, most consistent internal and external customer experience while upholding the highest ethical standards. Experienced, customer-focused, communication driven, detailed-oriented, analytical problem solver able to apply sound judgment in critical situations and consistently meet deadlines with a “Can Do” entrepreneurial approach.
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