Madeline Kruszczynski
Customer Service Representative @Planet Fitness
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WORK HISTORY
Customer Service Representative @Planet Fitness
Watchung, NJ, US
Employee of the Month - June 2025Greet members and guests, providing a welcoming and professional first impression.Answer phone calls, emails, and in-person inquiries regarding memberships, schedules, and services.Assist with membership sign-ups, renewals, cancellations, and account updates.Process payments and maintain accurate member records.Handle customer concerns and resolve issues promptly to ensure member satisfaction.Maintain cleanliness and organization of the gym
EDUCATION
Seton Hall University
International Relations and Affairs
North Plainfield High School
High School Diploma, n/a
ABOUT MADELINE KRUSZCZYNSKI
I am a Junior at Seton Hall University majoring in International Relations and Economics with a minor in Arabic. My academic journey is complemented by hands-on experience in policy research, strategic communication, and leadership development.Currently, I serve as a Legal Intern with Right to Democracy, where I contribute to national litigation and policy advocacy efforts aimed at ending U.S. colonial rule in the territories. I conduct in-depth legal and historical research on the origins and ongoing consequences of territorial status, and support the drafting of petitions submitted to international human rights bodies like the UN and Inter-American Commission on Human Rights. I also provide legal analysis on landmark cases affecting territorial residents, helping to shape strategies for self-governance, human rights, and reparative justice.Beyond research and policy, I am the Sports, Business, and Culture Editor for the Diplomatic Envoy, Seton Hall’s premier diplomacy journal, shaping coverage of global affairs. I am also deeply involved in leadership and campus life as a Buccino Leadership student, UNICO Scholar, Founder of the Seton Hall Run Club, and Event Planning Chair for Alpha Gamma Delta.Passionate about bridging the gap between policy, economics, and strategic communication, I strive to create meaningful impact through research, advocacy, and leadership. Let’s connect!
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