Madeline Basden
Empowering Teams & Elevating Brands | Top-Performing Store Manager at Kendra Scott | Future District Leader | Passionate About People, Performance & Community Impact
- Role
- Store Manager at Kendra Scott
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Madeline Basden
I’m a passionate and strategic retail leader with over a decade of experience driving…
Experience
Store Manager
Oct 2020 — Present · Huntersville, NC, US
As Store Manager at Kendra Scott, I lead a high-performing team in a luxury retail environment, consistently exceeding KPIs and delivering exceptional customer experiences. I’ve grown store sales by over 20% through strategic planning, local community partnerships, and targeted marketing initiatives.I serve as the Visual COR Team Lead for our district, overseeing visual execution and approving store layouts and presentations. I also contribute to new store openings (NSOs) across the East Region as part of the Visual Directive Team.Recognized as an Operational Excellence Leader, I’ve supported inventory execution across multiple stores and reduced shrink by over 50% through focused compliance strategies. For the past three years, my store has ranked #1 in fine jewelry sales district-wide.I’m passionate about people development—having hired, trained, and promoted 15+ internal leaders, including Store Managers, Assistant Managers, and Key Holders. As the Lead Store Manager Trainer for the East Region, I onboard and mentor new Store Managers to ensure consistency and success across locations.
Education
University of Mississippi
Bachelor of Arts (B.A.)
2011 — 2015
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