Madeleine Saylor

Customer Experience Manager @ProspectBase

Cambridge, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Customer Experience Manager @ProspectBase

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Lead the setup and operational execution of display advertising and lead generation campaignsWorked closely with clients, sales team and marketing ops team to optimize strategies and ensure timely implementation of campaigns for B2B advertiser clients.Generated comprehensive reports throughout campaign lifecycles, offering valuable insights to the Customer Experience team to enhance client retention.Developed expertise in ProspectBase\'s integration capabilities, particularly in lead delivery and other client integrations.Acted as a liaison between client expectations and internal system capabilitiesParticipated in onboarding calls with clients to grasp their specific needs and objectives.

EDUCATION

2017 — 2019

Concordia University

BA Anthropology, Anthropology

2015 — 2016

American University

International Relations

SKILLS

PowerpointMicrosoft OfficeLeadershipResearchPublic SpeakingMicrosoft PowerpointManagementMicrosoft WordCustomer Service

ABOUT MADELEINE SAYLOR

Current Position: Customer Experience Manager at ProspectBase USA LLC. Previous…

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