Madeleine M.

About Madeleine M.

Professional with a Master\'s Degree in Business Administration with an emphasis in International Business and training in Information Technology; with more than 15 years of experience in the areas of Strategic Planning, International Business, Digital Transformation and Projects. Executing functions such as Responsible for the Management and Development of Projects for Clients (automation, improvement and implementation of processes, digital transformation and innovation, cost reduction, environmental sustainability, among others). Definition of the Business Strategy and Coordination of the Project Portfolio (definition of priorities, management of resources and matrix-structured teams, budgets, governance, costs, scope, risks, communication, investments). In charge of Business Development and Optimization (revenue generation, providing support to the commercial area, search for new business opportunities, implementation of strategies for each client and robotics solutions in manufacturing processes). Analysis and Redesign of the Supply Chain (production, transport, purchasing, distribution routes and storage to final destination). Administration and Coordination of Regional Work Teams and with different Structures.Possess Communication and Negotiation Skills, Accustomed to Working in Multicultural Teams, Ease of Adaptation, Oriented to Quality and Excellence, Focused on Digitalization and Innovation, Leadership and Problem Solving Skills. Cap Gemini Workshop Facilitation. Trainings for Project Management: Six Sigma, Agile, SCRUM, Waterfall, Adaptive Project Framework, PMI. Training on Leadership, Coaching and Management Skills. Knowledge in Free Trade Zones. Management of Office, Project and SAP S4/Hana System. Bilingual Language: English – Spanish.

Experience

1. Global Head Pmo Global Optimization Program Manager Director

   Deutsche Post und DHL

   Jul 2012 — Present · Houston, TX, US

   DHL Customer Solutions & Innovation (CSI)| Houston, TX & Plantation, FL, USA / Amsterdam, The Netherlands, Europe1. Implementation of digital transformation initiatives for global clients.2. Responsible for establishing governance models, defining scope, timeline, risk mitigation approach, cost management, and communication.3. In charge of facilitating supply chain optimization workshops to obtain annual cost reductions of 16 million euros.4. Managing regional and virtual teams, hiring, coaching for high performance, and conducting staff performance reviews.5. Management of the FTE offshoring project in Mumbai, resulting in a 50% annual cost reduction.6. Provide consulting in warehousing and operations businesses throughout Latin America, Panama\'s Colon Free Zone and the United States.7. Coordination of Business Optimization Design Workshops

Education

• University of Miami Herbert Business School

  Master of Business Administration (MBA)

  2006 — 2007