Madelaine Taylor

Director, Relationship Management @Rbc Investor Services

Toronto, ON, CA

I focus on retaining and growing client relationships by delivering strategic insights, thought leadership, and proactive account management. I collaborate across the organization to reduce service challenges, anticipate client needs, and drive meaningful business outcomes.Responsible for delivering exceptional client service throughout the full lifecycle of our clients\' experience with RBC Investor Services. This includes fostering deep connectivity across client executive, management, and operational levels to fully understand their objectives, strategic direction and evolving needs.I build strong internal partnerships to ensure alignment and seamless delivery on client strategies and priorities. With a consultative, solution-oriented approach, I articulate the full scope of Investor Services, products and value proposition - consistently exemplifying RBC\'s values in every interaction.

McMaster University

B.A.