Maddirala Himakanth
Coorporate Implant @Delhivery
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WORK HISTORY
Coorporate Implant @Delhivery
Hyderabad, IN
EDUCATION
Kendriya Vidyalaya
commerce, Business/Commerce, General
Loyola College
Bachelor of Business Administration , Human Resource Management & Marketing
Vel Tech Technical University
Master of Business Administration , Logistics & Supply Chain Management and finance
ABOUT MADDIRALA HIMAKANTH
Customer Success & Key Account Manager with 5+ years of experience in SaaS, logistics, and B2B/B2C client servicing. Proven track record of reducing churn, increasing account revenue, and leading cross-functional initiatives to drive customer satisfaction. Certified Salesforce Developer with hands-on expertise in Salesforce CRM, digital adoption strategies, and customer health scoring. Adept at QBRs, upselling, onboarding, and customer journey mapping.Trained on Salesforce Configuration and Customization including App Builder, Data Validations, and Data Management, Automations like Flows, Data Security, Reports and Dashboards along with Apex Classes, Apex Triggers, SOQL, SOSL, Asynchronous Apex, Test Classes and Integrations.Reachable at : h••••••••@gmail.comPh no : 83••••••68
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