Madden Kenney
O’Neill School of Public and Environmental Affairs Management Student | Future Real Estate Developer | Real Estate Industry Experience
- Role
- Club Customer Service Representative at Cabela\'s
- Location
- Powell, OH, US
- LinkedIn followers
- 500 followers
About Madden Kenney
As an aspiring real estate professional, I am passionate about building a career that…
Experience
Club Customer Service Representative
Jun 2025 — Present
As a CLUB Customer Service Representative at Cabela’s, I was responsible for representing Capital One within the retail space by promoting and distributing the Cabela’s CLUB credit card to customers. I was dedicated to delivering exceptional service while meeting performance targets and educating customers on the benefits of the CLUB program.– Worked directly on behalf of Capital One to offer and issue Cabela’s CLUB credit cards to qualified customers– Actively engaged with shoppers to explain card benefits, including rewards and financing, leading to increased sign-ups– Processed applications in real time and ensured accurate data entry for Capital One underwriting and approval systems– Maintained deep product knowledge of Capital One’s financial offerings to clearly and ethically communicate with customers– Consistently met or exceeded daily and weekly credit card application goals set by Capital One– Delivered top-tier service by creating a friendly, pressure-free environment and answering customer questions about the CLUB card and account management
Education
O'Neill School of Public and Environmental Affairs
Bachelor's degree
2024 — 2028
Bishop Watterson High School
High School Diploma
2020 — 2024
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