Madan Gopal
Quality Team Lead/ E-Beam Cross-Linked Cable / RDSO,BIS,UL,TUV,LPCB Cartification Approvals experience/Inspection & Testing /Documentation/Customer Audit / Supplier Assessment / Driving Process improvement in shop floor
- Role
- Customer Service Team Lead at Adela Electricals Pvt. Ltd
- Location
- Sonipat, HR, IN
- LinkedIn followers
- 500 followers
About Madan Gopal
With over 19 years of experience in the wire and cable industry, I currently serve as QA…
Experience
Customer Service Team Lead
Aug 2025 — Present · Sonipat, IN
Analysing Customer requirements andensure that products meet requiredstandards of quality and exceedsCustomer Expectations in manufacturingprocess.• Ensure timely & effective resolution ofCustomer complaints & drive correctiveaction through 8-D report afterconducting Brainstorming, Fishbonediagram, Why-Why Analysis.• Monitor the trend of Rejection/Rework/Scrap/ Customer complaints.• Pareto analysis to make action plan forreduction in defects ppm level & how weget \"FIRST TIME RIGHT\".• Coordination with Customers, supplier & CFT to discuss and eliminate qualityissues.• Ensure the safe and efficient handling,storage, packing, labelling of products soas to prevent damage.
Education
Board of Technical Education, Uttar Pradesh (BTEUP)
Diploma , Electrical and Electronics Engineering
Jawahar Vidyalaya Inter College Mathura (U.P)
High School/High Secondary Study
1996 — 1999
Skills
- Quality Assurance
- Continuous Improvement
- Process Improvement
- Quality Control
- Product Management
- Testing
- Product Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.