Madaesh M
Account Manager, Customer Success | International Partnerships | Business Development
- Role
- Account Manager, Customer Success at Photon
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Madaesh M
Hey there! I\'m your go-to Customer Success whiz and Partnerships Maestro. With a knack…
Experience
Account Manager, Customer Success
Jul 2024 — Present · Chennai, IN
As a Photon OAM for Fortune 500 clients on the West Coast, I thrive on guiding pivotal partnerships from initial engagement to sustained growth. My role centers on nurturing deep relationships, ensuring seamless operations, and consistently delivering measurable value.I oversee the entire client journey, from identifying fresh opportunities and deploying tailored solutions to managing all financial and stakeholder touchpoints. My focus is always on understanding client needs to expand our collaboration, often by pinpointing new ways our offerings can genuinely enhance their business.This means regularly partnering with solution architects and cross-functional teams to craft compelling proposals, leading detailed demos, and ensuring all agreements, from contracts to renewals, genuinely align with our clients\' evolving goals. I keep a close watch on performance, transforming data into clear insights for both our leadership and client executives during weekly strategic discussions.Ultimately, I enjoy building genuine connections, engaging directly with C-suite leaders to ensure our work consistently supports their overarching vision, and translating complex challenges into clear, high-impact solutions that drive mutual success.Key Achievements: Grew account revenue from $1.3M in 2024 to $2.7M in 2025 8 new engagements successfully launched $3M in pipeline upside revenue through 7 high-potential opportunities Consistently hit 80%+ of monthly revenue targetsTech Stack:Salesforce CRM, SAP Fieldglass, Beeline, Oracle Fusion HCM, JIRA
Education
KNPC
Diploma
2013 — 2016
Rajalakshmi Engineering College
Bachelor of Engineering - BE
2016 — 2019
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