Macy Tyler

About Macy Tyler

COMPETENCIES • Experienced in Microsoft Windows XP & 7 and MAC systems • Command…

Experience

1. Inbound Merchandise Specialist

   Natco Home Group

   Feb 2022 — Present · West Warwick, RI, US

   As the lead point of contact for assigned client accounts, I manage relationships to ensure timely and successful delivery of products and solutions aligned with client needs and objectives. I collaborate cross-functionally to develop innovative, trend-forward merchandise that drives sales and customer satisfaction.Key Responsibilities- Serve as the primary liaison for client account management, ensuring seamless communication and service- Partner with internal teams to develop new and innovative products tailored to client goals- Collaborate closely with the Design team to identify and incorporate market trends into product development- Conduct competitive research and provide actionable insights to the Sales team- Oversee the approval process for artwork files with suppliers and agents- Review contracts and purchase orders for accuracy and compliance- Manage sample requests, tracking, and approvals for accounts- Evaluate pre-production and post-production samples to ensure product quality- Maintain product data including item numbers, costs, pricing, dimensions, and supplier details- Coordinate with the Compliance team to meet all testing and regulatory requirements- Collect and organize supplier data for client forms and item specifications- Proofread artwork and legal content for client promotions and approvals- Facilitate client-requested revisions and coordinate with the Graphics team on labels, posters, and renderings- Approve product images and packaging instructions for account orders and promotions- Communicate delivery updates with Sales and Customer Service teams- Provide support for additional tasks as needed.

Education

• West Warwick High School

  High School Diploma, General Studies

  2005 — 2009

• Warwick Area Career and Technical Center

  CNA License, Health Occupations

  2006 — 2009

• Community College of Rhode Island

  Education

  2009

Skills

• Customer Relationship Management (Crm)
• Teamwork
• Sales Management
• Salespad
• Marketing
• Content Marketing
• Customer Satisfaction
• New Business Development
• Email Campaigning
• Sales Operations
• Customer Retention
• Customer Service
• Product Marketing
• Sales Presentations
• Small Business
• Account Management
• Business Development
• Strategic Planning
• Leadership
• Crm
• Microsoft Crm
• Marketing Strategy
• Team Building
• Management
• Windows 7
• Windows Xp Pro
• Microsoft Office
• Sales
• Typing
• Operations Management