MacWin Madtha

About MacWin Madtha

There is no substitute for hard work. Hi, I\'m Macwin, a recent graduate in Data Science. Data Enthusiast | Analyzing Insights, Driving Decisions | Fresh Graduate Ready to Make an Impact. As a recent graduate with a strong background in data science, I am eager to contribute my skills and knowledge to any organization and further develop my career in the field. During my data science coursework, I gained a comprehensive understanding of various data analysis and data science techniques. With a focus on practical application, I have acquired proficiency in programming languages such as Python and SQL, as well as hands-on experience with data manipulation, visualization, and statistical analysis. Data Analysis Skills: I have a solid foundation in data analysis methodologies, including data cleaning, transformation, and exploratory analysis. I am skilled in using Python libraries such as pandas and NumPy. Statistical Analysis: I have a strong grasp of statistical concepts and techniques, including hypothesis testing, regression analysis, and predictive modeling. Machine Learning: I have studied and applied various machine learning algorithms, including decision trees, and random forests. I am familiar with model evaluation techniques and have experience with model training and validation. Data Visualization: I can effectively communicate insights and findings through data visualization techniques. I have utilized tools such as Matplotlib, Seaborn, and Tableau to create visually appealing and informative data visualizations along with some knowledge about PowerBI. Problem-Solving: I have a strong analytical mindset and enjoy tackling complex problems. Throughout my coursework, I have worked on real-world projects that involved identifying business challenges, formulating hypotheses, and implementing data-driven solutions. Strong Learning Aptitude: I am passionate about continuously learning and staying up-to-date with the latest advancements in the data science field. I am proactive in exploring new technologies, participating in online communities, and attending industry conferences. I have worked as a Systems Engineer at Infosys. During my tenure at Infosys, I utilized Python and SQL to analyze customer behavior data, identifying trends and opportunities for improving customer retention. Created Tableau dashboards to visualize sales performance data. Want to learn more about how I can contribute to your team/organization’s mission? Let’s connect! Please message me on LinkedIn or email me at m••••••••@gmail.com.

Experience

1. Junior Support Engineer

   GlowTouch Technologies

   Mar 2024 — Present · Mangaluru, IN

   As a Junior Support Engineer, I provide exceptional technical support for diverse web hosting issues, adeptly troubleshooting customer inquiries and ensuring prompt resolution of level-one escalations. Skilled in multitasking, I manage multiple live chat interactions while prioritizing outstanding service. With expertise in web technologies like HTML, WordPress, MySQL Linux, and tools like cPanel and WHM, I have a solid understanding of networking concepts and error troubleshooting. My strong communication skills and collaborative spirit enable me to thrive in fast-paced environments, driving me to exceed customer satisfaction and meet organizational goals consistently.

Education

• Sacred Heart PU College

  Pre-University Education (PUC)

  2015 — 2017

• St. Mary's English Medium High School

  Secondary School Leaving Certificate (SSLC)

  2014 — 2015

• St. Joseph College of Engineering

  Bachelor of Engineering - BE

  2017 — 2021

• Great Lakes Institute of Management

  Post Graduate Program

  2023 — 2023