MacLyn Curley
Program & Product Operations Manager | Driving Cross-Functional Alignment, Product Lifecycle Efficiency & AI-Enabled Delivery | Adaptive Problem Solver | FIS | ex-Amazon
- Role
- Senior Global Program Manager at Qualtrics
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About MacLyn Curley
Accomplished program and product operations manager with 8+ years of experience driving operational excellence across technology, logistics, and fintech organizations. I prioritize transparency and trust throughout program delivery, ensuring team members feel heard and are committed to our organizational vision. At FIS, I managed executive stakeholders across functional teams to establish a new 300-member Product and Engineering organization within Platform Technology. Building from the ground up, I developed and owned lifecycle frameworks, launch review mechanisms, and oversaw AI tool governance to streamline delivery and reduce time to market for new products by 6+ weeks. Previously at Amazon, I led partner experience programs and sales operations initiatives that reduced escalations by 40+% and delivered tens of millions of dollars in recurring revenue. I’m known for my structured yet adaptive approach — combining data-driven analysis, stakeholder empathy, and process design to turn ambiguity into clarity. I thrive in fast-moving environments where collaboration, curiosity, and execution come together to create lasting impact throughout the organization.
Experience
Senior Global Program Manager
Jan 2026 — Present · Seattle, WA, US
Education
University of Puget Sound
Bachelor's Degree, International Business
2013 — 2017
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