MacKy W.
- Role
- Senior Account Executive at Transamerica
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About MacKy W.
I am a driven and focused financial and operations expert with extensive experience…
Experience
Senior Account Executive
Jan 2019 — Present
In this role, I developed and implemented process improvements. Focus stakeholders and gain buy-in through a focus on streamlining processes and reducing cost while meeting organizational goals.\\\\nHighlights of accomplishments in this role include:\\\\n• Updated the business strategy and applied open and candid communications to turn around strategic clients and maintain their partnership, culminating in annual premium retention of $3M.\\\\n• Improve customer experience by developing and leading a strategic initiative to implement a new handoff procedure reducing billing errors.\\\\n• Adaptable and dedicated to continuous professional growth and development.\\\\n• Create templates for the execution of time-driven stages, improving quality and accuracy.\\\\n• Executes value-driven solutions by implementing and analyzing qualitative and quantitative data insights.\\\\n• Rejuvenated a failing service department by modernizing the business operations.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- Cross-Functional Coordination
- Strategic Planning
- Business Strategy
- Financial Forecasting
- Microsoft Office
- Team Leadership
- Problem Solving
- Financial Modeling
- Customer Service
- Strategy
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