MacKie Knight

About MacKie Knight

I lead cross-functional transformation work at the intersection of strategy, operations, analytics, and execution.My experience spans business transformation, business intelligence, risk operations, and informatics leadership across organizations including ADP and TriNet. Over time, my role has increasingly centered on helping organizations move from ambiguity to alignment — turning complex problems into structured workstreams, practical decisions, and measurable execution.I am at my best in environments where the challenge is not just identifying the opportunity, but creating the clarity, ownership, and momentum required to move it forward. That includes operating model design, process modernization, analytics translation, cross-functional initiative leadership, and executive-ready decision support.I bring a practical style to transformation work. I focus on making things clearer, more scalable, and more actionable across business, data, product, operations, and stakeholder teams. Whether the work involves process redesign, strategic initiatives, reporting maturity, or GTM readiness, I aim to connect vision to execution in a way that teams can actually use.Core focus areas: Business Transformation, Revenue Operations, Strategic Execution, Analytics Leadership, Operating Model Design, Process Improvement, Cross-Functional Leadership, Stakeholder Alignment

Experience

1. Director Business Transformation

   ADP

   Jun 2025 — Present

   Lead cross-functional transformation initiatives focused on improving execution, scalability, and alignment across business, operational, and analytics-driven workstreams. Partner with leaders across functions to translate strategic priorities into structured plans, clearer ownership, and practical execution. Build frameworks, decision support, and operating approaches that reduce friction, improve visibility, and help complex initiatives move forward with greater clarity and accountability.

Education

• University of South Florida

  Bachelor of Science (BS), Business Administration and Management, General

  2011 — 2013

• Eastern Kentucky University

  Bachelors, Risk Management

  2019 — 2020

Skills

• Business Process Improvement
• Payroll
• Multi Tasking
• Workers' Compensation Claims
• Human Resources
• Risk Management
• Strategic Planning
• Benefits Administration
• Office Administration
• Employee Benefits
• Microsoft Excel
• Microsoft Office
• Sales
• Customer Service
• Marketing
• Negotiation
• Process Improvement
• Management Consulting
• Leadership
• Vendor Management
• Workers Compensation
• Insurance
• Account Management
• Management
• Team Building
• Claim