MacKenzie Panzarino

About MacKenzie Panzarino

MacKenzie Panzarino, EMBA, CAMS, is a seasoned compliance and risk management executive with over a decade of experience leading global Anti-Money Laundering (AML), sanctions, and financial crimes governance programs within complex financial institutions. She currently serves as Senior Vice President and Head of Sanctions Governance & Oversight at Citi, where she directs firm-wide sanctions risk and regulatory initiatives across more than 400 institutional business units worldwide.MacKenzie oversees the design, effectiveness, and continuous enhancement of sanctions controls, partnering closely with executive stakeholders, audit, and regulatory authorities including OFAC and OFSI. Known for building sustainable governance frameworks and technology-enabled control solutions, she maintains a 99% success rate across regulatory, audit, and remediation initiatives. Her leadership focuses on aligning compliance strategy with business objectives, strengthening operational resilience, and driving measurable risk reduction.Prior to rejoining Citi in 2020, MacKenzie helped build a comprehensive financial crimes governance framework at Raymond James Financial, covering AML, sanctions, anti-bribery and anti-corruption, fraud, and terrorist financing programs.She holds an Executive MBA from Quantic School of Business & Technology and a Bachelor of Science in Criminology from Florida State University. MacKenzie is a Certified Anti-Money Laundering Specialist (CAMS) and an active mentor and community volunteer.

Experience

1. Senior Vice President

   Citi

   Jan 2023 — Present · Tampa, FL, US

   Oversee the application of global AML and sanctions operational risk policies, technology and tools, and local governance processes for over 400 institutional businesses and subsidiaries• Proactively review program and technology control and reporting processes to ensure conformance to policies and standards, providing effective challenge of historical practices and enhancement recommendations as needed• Assess risks and design and implement lasting program and technology solutions to address persisting root causes, minimize losses, improve controls, and mitigate emerging risks• Design and enforce corrective action plans to address audit or regulatory examination findings• Provide leadership and support with appropriate remedial actions as they relate to AML monitoring and sanctions screening and dispositioning• Identify and analyze regulatory changes applicable to business units and facilitate appropriate technical and stakeholder resource allocation for risk mitigation• Maintain strategic objectives by providing analytical, functional, and reporting support to business leadership and other stakeholders• Lead and direct a team of professionals, to include budget approval and planning, performance evaluation, compensation, hiring strategies, disciplinary actions, and terminations• Foster strong relationships with senior executives and key stakeholders to facilitate transparency in reporting and communication

Education

• Quantic School of Business and Technology

  Executive MBA, Organizational Leadership

• Quantic School of Business and Technology

  Executive Master of Business Administration, Organizational Behavior Studies

• Florida State University

  Bachelor of Science (B.S.), Criminology

  2007 — 2011