MacKenzie Cosgrove
Lead Technical Medical Assistant @Anne Arundel Dermatology
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WORK HISTORY
Lead Technical Medical Assistant @Anne Arundel Dermatology
Southern Pines, NC, US
Led patient care improvement projects, applying project management principles to optimize scheduling and resource allocation for enhanced patient satisfaction and efficient healthcare delivery- Managed physician schedules with a focus on ensuring seamless patient care. This involved coordinating appointments, surgeries, and other medical procedures to minimize wait times and improve overall patient experience, all while staying compliant with regulatory requirements- Implemented comprehensive training programs for medical assistants, emphasizing the importance of accurate procedure documentation and team efficiency. These efforts resulted in improved patient safety, reduced errors, and increased productivity within the healthcare team.
EDUCATION
Fayetteville Technical Community College
Practical Nursing, Vocational Nursing and Nursing Assistants
ABOUT MACKENZIE COSGROVE
Dedicated Certified Nurse Assistant transitioning into Project Management and Customer…
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