MacIej Witkowski
IT Service Transition Lead @Leonardo
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WORK HISTORY
IT Service Transition Lead @Leonardo
Edinburgh, GB
EDUCATION
Uniwersytet Szczeciński
Master of Science - MSc, Computer Science and Econometrics, Faculty of Information Technology in Management
SKILLS
ABOUT MACIEJ WITKOWSKI
An experienced IT service management professional with over 18 years of working in a highly regulated finance and insurance industry. ITIL enthusiast with a successful track record of managing business stakeholders, critical suppliers and technical teams to deliver quality and resilient IT services. With significant expertise in all aspects of service management, service delivery and service design & transition, major incident management, change management, problem management, release management, software validation and testing, service level agreements, continuous service improvements, operational resilience, business continuity, business stakeholders and third-party supplier management.Key Skills:• IT Service Management • Supplier / Vendor Management • Service Improvements • Service Design and Transition • Business Relationship Management • MSc in Computer Science • IT Service Delivery • Project Management • ITIL Certified • Technical Teams Management • IT Service Operations • Prince2 Practitioner • Major Incident Management • Change Management • Bilingual – English, Polish
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