MacIej B.

Principal IT Project Manager Senior Delivery Manager @Roche

ON, CA

Leading global SAP operational excellence and agile delivery for critical business functions, treating the service landscape as an evolving product to maximize business value.* Agile Leadership & Backlog Strategy: Act as Scrum Master and strategic lead for the global SAP landscape, ensuring effective backlog prioritization and managing critical interdependencies across Epics within the Agile Release Train (ART).* Service Product Ownership: Own the delivery and continuous improvement of SAP services for key business functions (Commercial, Manufacturing, Procurement, Finance), treating operations as a product with defined value metrics and SLA adherence.* Stakeholder & Change Management: Lead global incident management and change governance, serving as the primary point of contact for business stakeholders to ensure high end-user satisfaction and audit readiness.* Vendor & Partner Governance: Run structured operational cadences with external vendors and internal teams, enforcing high-quality standards and driving a culture of transparency and proactive risk management.