Gio MacÍas
Incident Management | IT Operations
- Role
- Associate Incident Manager at Alkami Technology
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Gio MacÍas
Diligent, life-long learner with diverse experience in classroom instruction, language…
Experience
Associate Incident Manager
Aug 2025 — Present · Plano, TX, US
Education
Fullstack Academy
Certificate, Development Operations Bootcamp, Informationstechnologie
Tarrant County College
Associate of Arts, General Studies
2012 — 2017
Southern Methodist University
Certificate, English as a Second Language (ESL)
2019 — 2020
The University of Texas at Arlington
Bachelor of Arts, Critical Languages and International Studies - German
2012 — 2018
Kennedale High School
High School Diploma
Leipzig University
Certificate, International Deutsch als Fremdsprache (InterDaF)
2019 — 2019
Skills
- Telecommunications
- Leadership
- Account Management
- Retail
- Wireless
- Public Speaking
- German
- Coaching
- Powerpoint
- Microsoft Excel
- Money Management
- Team Building
- Management
- Training
- Customer Satisfaction
- German Tra
- Windows Phone
- Cloud-Based
- Android
- Microsoft Exchange
- Strategic Planning
- Apple Os
- Spanish Translation
- Customer Retention
- Iwork
- Machine Tra
- Customer Service
- Google Maps
- Mobile Devices
- Networking
- Teamwork
- Microsoft Word
- Organizational Management
- Team Leadership
- Blackberry
- Google Docs
- Time Management
- Music Theory
- Microsoft Office
- Sales
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