Marco Cervantes

About Marco Cervantes

I consider myself one of those rare individuals who pursued a career in Customer Service…

Experience

1. Austin Independent School District

   Jan 2020 — Present · Austin, TX, US

   As a volunteer teacher with students on the spectrum, my primary duty is aiding their primary teacher to provide a safe, supportive, and inclusive learning environment for your students. This can involve a range of responsibilities, including: 1. Creating and implementing lesson plans that are tailored to the individual needs and learning styles. of each student.2. Adapting teaching strategies and materials to meet the specific challenges and strengths of students on the spectrum.3. Collaborating with parents, caregivers, and other educators to ensure that each student receives the appropriate level of support and accommodations.4. Monitoring student progress and adjusting your teaching approach as needed to ensure that all students are able to reach their full potential.5. Providing emotional support and encouragement to help your students build confidence and self- esteem.6. Modeling positive social interactions and communication skills, and helping students to develop these skills themselves.7. Maintaining a respectful, compassionate, and non-judgmental attitude towards all students, regardless of their abilities or challenges.

Education

• St. Mary's University

  Doctor of Law - JD

  2021 — 2024

• The University of Texas Rio Grande Valley

  Bachelor of Business Administration - BBA

  2015 — 2018

Skills

• Merchandising
• Consumer Electronics
• Recruiting
• Customer Experience
• Visual Merchandising
• P
• Big Box
• Customer Support
• Retail
• Customer Relations
• Teamwork
• Loss Prevention
• Team Management
• Procurement
• Income Statement
• Sales Operations
• Customer Retention
• Store Operations
• Customer Service
• Multi-Unit Management
• People Development
• Sales Management
• Customer Engagement
• Operations Management
• Team Motivation
• Employee Training
• Management
• Team Building
• Profit
• P&L Management
• Customer Satisfaction
• Inventory Management
• Store Management
• Hiring
• Team Leadership
• Sales Process