MacEe Masciovecchio Bullen

Receptionist @State Farm

Elk Grove, CA, US

Served as the first point of contact for clients, creating a welcoming and professional environment while managing front-desk operations. Handled incoming calls, scheduled and coordinated appointments, including those related to billing inquiries, and directed clients to the appropriate representatives or departments. Managed financial tasks such as processing payments, handling transactions, writing checks, and maintaining accurate records. Communicated with back-office teams to resolve billing and account issues, ensuring efficient problem-solving and strong customer support. Provided administrative and organizational support to maintain smooth daily office operations.

Brigham Young University - Idaho

Bachelor of Arts - BA, Humanities, Conflict Transformation & Peace, HR certificate