James Mace

About James Mace

As a Business Analyst and Supply Chain Specialist with over a decade of experience, I’m passionate about turning complex data into actionable insights that drive smarter decisions, leaner operations, and measurable results.Throughout my career at Smith & Nephew and other industry leaders, I’ve optimized supply chain performance, reduced waste, and improved forecasting accuracy through data-driven strategies. Leveraging tools like Power BI, SAP, SQL, Alteryx, and Fabric, I deliver visibility into key performance metrics and uncover opportunities for efficiency and cost reduction.A Lean Six Sigma Green Belt, I thrive in environments that challenge the status quo—solving problems, streamlining workflows, and empowering cross-functional teams to perform at their best. My focus is always on creating scalable solutions that enhance profitability and customer satisfaction. Core Strengths:• Supply Chain Optimization & Forecasting• Business Process Improvement (Lean Six Sigma)• Data Analytics, KPI Development & Reporting• Advanced Systems: SAP, SQL, Power BI, Alteryx, Excel, Fabric• Cross-Functional Collaboration & Strategic PlanningI’m always eager to connect with professionals and organizations committed to operational excellence and continuous improvement.

Experience

1. Business Analyst Ii Global Orthopedics Manufacturing

   Smith Nephew

   Apr 2022 — Present · Memphis, TN, US

   Identify need for and created revised forecast model resulting in reduction of material scrapped.• Material Master (MM) owner for all domestic orthopedics including components, raw goods, and finished goods.• Collaborate with various levels of stakeholders for creation of analytics to better manage material throughput using Alteryx and Power BI.• Engage with business resources, technical counterparts, and building managers to ensure correct products are produced within Service Level Agreements.• Regularly meet with business stakeholders to ensure production strategy meets the business need.• Take responsibility for investigative work to determine areas of weakness in the business process and procedures and suggest options for improvement in information systems, data management, practices, procedures, layout, and equipment.• Maintain constant calibration with the global needs of the organization and suggest shifts from plan as appropriate to meet the business need.

Education

• Mount Vernon Nazarene University

  Master of Business Administration (M.B.A.), Health Care Administration

  2012 — 2014

• Mount Vernon Nazarene University

  BS, Business Management

  2007 — 2010

Skills

• Program Management
• Supply Chain Management
• Accounts Receivable
• Microsoft Office
• Operations Management
• Business Process Improvement
• Leadership
• Financial Analysis
• Budgeting
• Customer Service
• Strategy
• Credit
• Inventory Management
• Coaching
• Analysis
• Purchasing
• Process Improvement
• Leadership Development
• Customer Relationship Management (Crm)
• Finance
• Management
• Team Building
• Customer Satisfaction
• Training
• Microsoft Word
• Team Leadership
• Teamwork
• Banking
• Time Management
• Business Development
• Call Centers
• Cross-Functional Team Leadership
• Strategic Planning
• Business Analysis
• Call Center
• Negotiation
• Microsoft Excel