MacArios Mehani

Product Manager @Civalgo

Montreal, QC, CA

Owned the product lifecycle from discovery to delivery, driving innovation, improving internal processes, and enhancing customer experience. Contributed to revenue growth, reduced churn, and supported market expansion.• Conducted market research, competitor analysis, and customer interviews to uncover product improvement opportunities, enhance competitive differentiation, and identify ways to increase market share and revenue.• Developed and executed a strategic product roadmap aligned with business goals and user needs.• Defined and tracked key performance indicators (KPIs) to measure product performance and user engagement.• Collaborated with UI/UX designers in weekly sessions to refine feature usability and with engineers to deliver high-impact functionality.• Launched customer-centric features that led to a 2.5x increase in sales over one year.• Reduced customer churn, including retention of high-value accounts.• Managed cross-functional special projects from research and analysis to execution — including timeline planning, budget tracking, and stakeholder coordination.• Improved internal workflows and cross-team collaboration, leading to a reduction in operational inefficiencies.

Concordia University

Bachelor’s Degree, Civil Engineering