MacArena Moreno Crespo
Director, Operations Integration & Support, Americas @Hilton
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WORK HISTORY
Director, Operations Integration & Support, Americas @Hilton
Consultant to Americas Operations senior leadership team providing analytics, strategic thinking, and project management partnership to execute Americas initiatives and craft key internal and external owner story telling• Completed current state assessment for non-rooms departments (Food and Beverage, Spa, Catering & Events) and facilitated team workshops to prioritize 2025 opportunities and gain leadership consensus• Lead organizer and program/content developer for Americas Managed Conference (800+ attendees) working directly with President of the Americas and Senior Operations Leadership Team• Collaborated with Technology team to assess current capabilities and gaps and define requirements for new system solutions for property merchandizing and emergency notification management
EDUCATION
Cornell University
Bachelor of Science (B.S.), Hospitality Administration/Management
SKILLS
ABOUT MACARENA MORENO CRESPO
Strategic Thinker | Project Manager | Feasibility | Cornell SHA \'16
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