MacAlister Steckler

Scrum Manager & Customer Success @PromptPathAI | Co-Founder @Headline

Role
Customer Success Manager at Promptpath
Location
Brooklyn, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About MacAlister Steckler

I\'m MacAlister Steckler, a recent graduate with a Bachelor of Arts in Economics and Political Science from George Washington University. I\'m a strategic thinker with a passion for sales and operations. I have experience in sales operations, sales training, and data analysis, with a proven track record of successful project management.I previously worked as a Sales Operations Analyst at Interos, a software company that helps enterprises manage their supply chain risks. My role involved overseeing data management strategies, developing contracts in Salesforce, and creating custom reports for customer success and sales teams. I\'ve also assisted a sales team of over 40 representatives and developed sales training plans to streamline processes.In addition to my professional experience, I co-founded Genesis Spirits, a spirits company that produces and sells pineapple-lime rum. I played a key role in raising over in financing and managed all procurement and production processes to bring our product to market.My skills include strategic planning, crowdfunding, Salesforce, R, management, and proficiency in Excel and analytics. As a leader, I served as President of Beta Theta Pi, George Washington University, where I planned over 20 events and raised over for philanthropy. I also held leadership roles as Senator in the Student Association, VP of Finance in the Sports Business Association, and VP of Finance in Beta Theta Pi.Feel free to reach out to me at m••••••••@gmail.com. I\'d love to connect and see how I can help.

Experience

  1. Customer Success Manager

    Promptpath

    May 2024 — Present

    Serve as a point of contact for partner onboarding, ensuring integration of systems and policies for partner organizations and their dealership networks- Oversee dealer onboarding, including policy configuration and inventory management, to ensure accuracy and system functionality- Act as Scrum Manager, facilitating three simultaneous sprints with cross-functional teams to deliver projects on time and with optimal efficiency- Develop and maintain a comprehensive knowledge base for vehicle models, streamlining access to critical information for partners.

Education

  • The George Washington University

    Bachelor's degree, Political Science and Economics

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MacAlister Steckler — Customer Success Manager at Promptpath in Brooklyn, NY, US | Unifers