MacAire Matchett
Area Director of Sales at Highgate
- Role
- Area Director of Sales at Highgate
- Location
- Manchester, NH, US
- LinkedIn followers
- 500 followers
Experience
Area Director of Sales
Mar 2018 — Present · Manchester, NH, US
Successfully led the sales strategy for a 4-property portfolio (Marriott and Hilton brands) consistently exceeded team revenue and RevPAR Index goals by 100%+ each qtr, earning max incentive payout• Directly Coach first-line managers and customer-facing teams on renewal negotiation, upselling, and strategic account planning.• Serve as escalation point for top-tier clients and at-risk accounts, improving satisfaction and renewal rates.• Built standardized forecasting practices and client health score reviews across properties. • Successfully lead team through ownership transition (formerly Island Hospitality), digital CRM migration, and post pandemic performance recovery• Lead sales and Catering Efforts
Education
University of New Hampshire
Bachelor of Science (BS)
2001 — 2006
Skills
- Tourism
- Pre-Opening
- Hospitality
- Forecasting
- Onq
- Hospitality Industry
- Hotel Management
- Food & Beverage
- Customer Service
- Catering
- Revenue Analysis
- Event Management
- Resorts
- Hotels
- Hospitality Management
- Front Office
- Sales
- Management
- Yield Management
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