Mac Jonson
Senior Director: IT, Product Support and Customer Service at Redfin
- Role
- Senior Director IT, Product Support, Facilities and Corporate Real Estate at Redfin
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Mac Jonson
I lead Redfin’s IT, corporate real estate, facilities, and customer service teams. My role focuses on infrastructure integration, vendor management, and workplace support, while also leading cross-functional G&A teams and representing IT on governance and security initiatives.Regardless of the team, our goal is to meet people where they are and help them do their best work.
Experience
Senior Director IT, Product Support, Facilities and Corporate Real Estate
May 2024 — Present
I lead Redfin’s IT, Corporate Real Estate, Facilities, and Product Support teams. My role focuses on infrastructure integration, vendor management, and workplace support, while also leading cross-functional teams and representing IT on governance and security initiatives.Regardless of the team, our goal is to meet people where they are and help them do their best work.
Education
Linfield University
BA, International Business
2003 — 2007
Skills
- Management
- Networking
- Cloud Computing
- Help Desk Support
- Customer Service
- Sales
- Vpn
- Troubleshooting
- Software
- Technical Support
- Leadership
- Windows
- Marketing
- Mobile Devices
- Os X
- Windows 7
- Product Management
- System Administration
- Active Directory
- Virtualization
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