Mabel Gomes
- Role
- Principal Pm - Comms Apps Development & Content Lead Windows at 微软
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Mabel Gomes
Throughout my almost 20-year career, I have led cross-organizational and critical…
Experience
Principal Pm - Comms Apps Development & Content Lead Windows
Sep 2023 — Present
Develop new features, orchestrate the roadmap evolution, and manage Windows release health dashboards with over 20MM annual views across the Microsoft Learn site and Microsoft 365 admin center. • Create new processes and manage tool integration in collaboration with Microsoft’s Customer Support organization, enhancing customer experience with transparent communications for issues, deprecations, and security changes. • Lead a three-person service team, owning the strategy and execution of incident communication for Windows updates. Collaborate closely with key stakeholders, including engineering leads, PR, and Security. • Lead the Windows Message Center team, defining the strategy for external customer-facing announcements, executive notifications, field awareness messages, and seamless collaboration with the press response team. Play a pivotal role in shaping the narrative around Windows updates.
Skills
- Public Administration
- Journalism
- Social Media Marketing
- Media Relations
- Newsletters
- Corporate Communications
- Manegement
- Marketing Communications
- New Media
- Editing
- Public Relations
- Internal Communications
- Crisis Communications
- Press Releases
- Digital Media
- Marketing
- Crisis Management
- Newspapers
- Social Media
- Strategic Communications
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