Mabeen Anees
Senior Account Manager @Apex Complete Solutions
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WORK HISTORY
Senior Account Manager @Apex Complete Solutions
Client Relationship Management: Act as the primary point of contact for key clients, developing and maintaining strong, long-term relationships that enhance client retention and satisfaction.Team Leadership: Lead and mentor a team of account managers, providing guidance and support to ensure the delivery of exceptional client service and the achievement of team objectives.Strategic Account Planning: Develop and implement strategic account plans to expand service offerings, identify new business opportunities, and drive revenue growth.Performance Analysis: Monitor and analyse account performance, using data-driven insights to optimise service delivery and improve client outcomes.Stakeholder Collaboration: Collaborate closely with internal stakeholders, including recruitment, compliance, and finance teams, to ensure seamless service delivery and operational efficiency.Client Onboarding: Manage the onboarding process for new clients, ensuring a smooth transition and alignment with client expectations and agency capabilities.
EDUCATION
Birmingham City University
Bachelor of Laws (LLB)
John Colet School 6th Form
A-levels
ABOUT MABEEN ANEES
Senior Account Manager
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