Mohamed Abdalla
General Manager - Operations, Systems & Business Development @West Van Irrigation & Cypress Landscape Lighting
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WORK HISTORY
General Manager - Operations, Systems & Business Development @West Van Irrigation & Cypress Landscape Lighting
Vancouver, BC, CA
Directed all aspects of business strategy and P&L management, executing a 3-year growth plan that increased annual revenue by over 50% and expanded the client base by 25%.Spearheaded all business system strategy, implementing new technologies, automations, and CRM workflows that improved operational productivity by 30%.Managed the full talent acquisition and leadership pipeline, recruiting, training, and mentoring a team of 15 and implementing new cultural standards that reduced staff turnover by 50%.Oversaw all financial operations, including budgeting, forecasting, and cost control systems, successfully increasing company profitability by 20%.Developed and executed all sales, marketing, and business development strategies, establishing key strategic partnerships to increase brand visibility and new customer acquisition.Designed and launched a continuous improvement process built on a customer feedback system, leading to the development of two new, profitable service offerings.
EDUCATION
Simon Fraser University
Bachelor of Arts (BA), Political Science
Simon Fraser University
Certificate, Human Resources Management
SKILLS
ABOUT MOHAMED ABDALLA
As a results-driven leader in business development and operations, I thrive on solving complex challenges by building better systems.For over 8 years, I\'ve specialized in designing and implementing scalable growth strategies that leverage technology to drive real-world results. My passion is for digging into a business, optimizing its processes, and integrating the right tools - from CRMs and automations to AI workflows - to build high-performing teams and drive profitability.As General Manager for West Van Irrigation, I put this into practice by directing all business strategy and P&L operations. I led a 3-year growth plan that increased annual revenue by over 50% and spearheaded the implementation of new CRM and automation workflows that improved operational productivity by 30%.As a consultant for Podium Mobile Detailing, I led a complete business modernization, implementing a new CRM and payment system that drove a 45% revenue increase and dramatically improved cashflow.My experience is built on a foundation of large-scale enterprise systems (PeopleSoft ERP, Taleo ATS), which I now apply to implement and optimize modern platforms that drive growth. I have hands-on experience implementing Salesforce, Aspire, Workiz, and Squarespace, as well as designing custom-built, AI-powered workflows to solve unique operational challenges.
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