Mike B.
Senior Technical Support Engineer @TurningPoint Healthcare Solutions
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WORK HISTORY
Senior Technical Support Engineer @TurningPoint Healthcare Solutions
Perform management, installation, testing, configuration and maintenance of desktops, laptops, software, phones, printers and authorized peripheral equipment • Respond to IT support calls, emails, service requests and incident tickets • Provide support and troubleshoot hardware, software and voice system issues • Provide support for network setup and issues • Support management of Users in Active Directory and other systems • Analyze IT hardware/software needs and prepare requisition requests M365 Admin Center/ intune/ Azure/CRM
EDUCATION
Kaplan University
Associate of Arts - AA, Computer/Information Technology Administration and Management
Palm Beach State College
Computer Engineering
Community College of Philadelphia
Information Technology
SKILLS
ABOUT MIKE B.
I bring dynamic and effective leadership skills. I am flexible and hardworking with a strong drive to succeed.
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