Maansi Gupta
Network Analyst @Centrilogic
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WORK HISTORY
Network Analyst @Centrilogic
Mississauga, ON, CA
Analyzed, identified, and diagnosed common faults and symptoms according to established processes and procedures of various clients while performing inquiries with NOC/SOC personnel or other support teams regarding problem diagnosis and requests.• Provided operational support and monitored system consoles for problems, observed equipment and control panels for operator alerts, messages and/or error indicators and responded accordingly.• Worked closely with vendors and clients to coordinate maintenance, upgrades, and troubleshooting of Security Systems.• Initiated, updated, tracked, and closed trouble tickets on alarmed hardware and software circuit fault isolation using remote test equipment.• Worked to implement network management tools and processes to improve the NOC capabilities and to ensure quality service levels across all managed networks.
EDUCATION
Ryerson University
Master of Engineering - MEng, Computer Networks
Guru Gobind Singh Indraprastha University
M.Tech, Electronics and Communications Engineering
Guru Gobind Singh Indraprastha University
B.Tech, Electronics and Communications Engineering
SKILLS
ABOUT MAANSI GUPTA
Detail-oriented network analyst with a strong analytical mindset. Proficient in monitoring, troubleshooting, and optimizing network performance to deliver reliable and secure connectivity. Committed to staying ahead in the ever-evolving tech landscape.
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