Mohamed Elrefaey

Field Sales Representative @Virgin Media O2

Wakefield, GB

As a Field Sales Advisor, I engage directly with households and communities to promote Virgin Media O2’s broadband, TV, and mobile solutions. My role focuses on: • Building strong customer relationships through face-to-face engagement, active listening, and tailored recommendations. • Delivering persuasive sales pitches that clearly demonstrate value, while overcoming objections with empathy and product knowledge. • Using Salesforce CRM to track leads, manage pipelines, and ensure accurate reporting of customer interactions. • Collaborating with the regional sales team to exceed weekly and monthly sales targets, while upholding Virgin Media O2’s commitment to customer-first service. • Continuously developing resilience, negotiation, and territory management skills in a high-performance sales environment

University of Bradford

Bachelor of Science - BSc, Finance and Business Analytics